Definition: A set of principles and analytic techniques for improving an organization’s performance in four general areas: financials, customers, learning and internal processes. What it means: ...

Epstein, Marc J., and J. F. Manzoni. "Implementing Corporate Strategy: From Tableaux de Bord to Balanced Scorecard." European Management Journal 16, no. 2 (April 1998).

Opinions expressed by Entrepreneur contributors are their own. The balanced scorecard is a familiar accessory in the corporate world. Its early legacy includes a period in the early 1900s when French ...

Vol. 55, No. 2, Social Dimensions of Organizational Excellence: EFQM-EOQ Convention 2003 (Dec., 2004), pp. 173-186 (14 pages) Several authors have pointed at opportunities to develop the ...