Impressive growth apparently makes OpenAI "the fastest-growing business platform in history" - so what's next?

OpenAI cited several enterprises already using its tools, including Indeed for its Invite to Apply feature; Lowe’s, which ...

The promise of what generative AI can do for productivity has led businesses to invest substantial capital in AI products and services, creating a new, lucrative market for AI companies to tap into.

Microsoft (MSFT)-backed OpenAI (OPENAI) said that more than one million business customers globally are directly using OpenAI ...

Discover how an AI-powered customer feedback tool like Troof helps modern businesses manage reviews, analyze sentiment, and turn insights into growth.

When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...

J.D. Power's 2024 Electric Utility Business Customer Satisfaction StudySM indicates a significant rise in satisfaction among U.S. business customers of electric utilities. After several years of ...

TROY, Mich.: 16 Oct. 2024 — Customer contact with gas utility provider satisfaction is the lowest since 2016, according to the J.D. Power 2024 U.S. Gas Utility Business Customer Satisfaction Study, SM ...

Teradata reports business leaders are eager for AI in customer experience, but face data, governance, and skills challenges ...

As we head into 2026, innovation continues to reshape how businesses deliver value, operate efficiently and stay compliant in ...