PRESIDIO OF MONTEREY, Calif. - Courteous customer service is something that can quickly change an individual's opinion and can often be more important than other factors in determining the overall ...

February 23 2010: The International Customer Service Institute (TICSI) has launched a free online customer service assessment and benchmarking reporting solution. This online assessment tool and ...

ALEXANDRIA, Va. - Anyone who lives, works or plays on an Installation Management Command installation has an opportunity to give feedback on the services and programs they receive, thanks to a new ...

Kuwait, 21 January 2014Service Hero, Kuwait's only annual customer satisfaction index, today revealed the top three companies nominated in each of the 16 industry categories, based on customers' ...