Business process mapping is a framework that helps companies create visual representations of processes within the organization. Mapped processes can include products, software, services and even the ...

"Not making the sales numbers? There must be a problem in the sales department!" How often have you heard a statement like this? If orders are not closing does it mean salespeople don't know how to ...

According to kaizen philosophy, the improvement of systems, programs and people is a continuous, ongoing process. The kaizen method originated as a Japanese business approach and the word translates ...

Process mapping is a vital technique for visualizing and understanding business processes. It allows you to outline each step involved in a workflow, effectively transforming the invisible into the ...