When a store has a bad policy, the front-line employees are often forced to bear the brunt of customers’ wrath. So when a customer returned a mirror and was politely asked about the store card, she ...
On November 6, Starbucks rolled out its Holiday menu and merchandise, marking the return of old favorites and the debut of ...
We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...