SAN CARLOS, Calif., Dec. 17, 2025 (GLOBE NEWSWIRE) -- Retell AI, the fastest-growing AI voice agent platform, announced today the first automated QA solution for Voice AI. Retell Assure automatically ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...

Amazon’s new speech foundation model signals a major shift in human–machine conversation, writes ARTHUR GOLDSTUCK.

Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...

AI-powered fintech startup, Prodigal, automates loan servicing and debt collection conversations across voice, SMS, and email ...

AI is marketed as a transformative solution for customer service and your contact centre is expected to evolve. anywhereNow ...

Discover how AI voice analytics enhances contact center efficiency. Explore use cases across various industries and understand how they can benefit your team. Gone are the days when contact center ...

India is at an inflection point in enterprise AI, with voice and agent automation redefining how companies operate. In this ...

AI-powered systems are being deployed across UAE government call centres, reducing response times by up to 90% and automating ...

FARx, the world’s only fused-biometrics company, has launched the latest version of its software to help organisations stay ahead of AI-powered voice fraud.