A Central Bureau of Investigation (CBI) probe into the Igatpuri fake call-centre racket has uncovered a deeply layered and ...

The Canada Revenue Agency is looking to hire or rehire about 1,700 call centre workers over the next few months to manage an ...

The Canada Revenue Agency has completed its 100-day plan to fix its call centres, but the union that represents CRA employees ...

Documents relating to the procurement of the Road Accident Fund internal call centre show significant process irregularities.

UAE MoHRE uses advanced AI tools in call centre, reducing response times by 90 per cent and strengthening customer service ...

Delhi Police busted an illegal call centre in New Patel Nagar, arresting 26 individuals, including masterminds Rehan Beg and ...

Police suspect that Jan Seva Kendra owner Gaurav Sharma may have been operating the syndicate through one of the accused. A ...

DUBAI, 11th December, 2025 (WAM) -- The Ministry of Human Resources and Emiratisation (MoHRE) has announced the successful integration of Artificial Intelligence (AI) applications into its Call Centre ...

Police Scotland set up a "critical incident" alert after civilian staff reported problems with a new call handling system ...

Cochlear is starting to make use of the AI capabilities in its Amazon Connect contact centre platform, automating its ...

STATE-OWNED telecoms firm TelOne has launched its 201-seat Omni Contact Centre, a new mobile platform designed to improve customer engagement by facilitating interactions between consumers and service ...

Mumbai, Dec 12: The Bangur Nagar police arrested five people for allegedly running a fake call centre selling medicines ...