Back office renaissance: Genpact, EXL, Firstsource surge as BPMs ride the AI wave, outpacing IT peers

Integrated technology operations, once the stronghold of IT firms, are now being executed meaningfully by companies that began as BPMs or BPOs.

Silverback AI Chatbot Introduces AI Automation Agency Framework to Advance Scalable Enterprise Automation

Silverback AI Chatbot has announced the introduction of its AI Automation Agency framework, a structured approach designed to ...
The Manila Times

Bairong Inc. and Shanghai Pudong Development Bank Establish Strategic Ecosystem partnership to Accelerate the Compliant Implementation of "Financial Agents"

Bairong Inc. (the 'Company', 'we' , 'us' or 'our' ; HKEX: 6608), a leading AI turnkey service provider, recently established a strategic ecosystem partnership with Shanghai Pudong Development Bank.
Cebu Daily News on MSN

Group defends ‘forced work’ of BPO firms amid super typhoon

Business process outsourcing companies, which are now under fire for allegedly forcing employees to report for work in the ...